KONGUSTO

The People First nearshore staffing solution

Great teams build great companies. Kongusto delivers boutique global workforce solutions that help you grow your business. 

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Build Your Winning Team!
customer testimonials

Our Success Speaks for Itself– But Our Clients Can’t Help Speaking Up Too

SOLUTIONS FOR SUCCESS

Time to Unlock High-Quality Talent– With a Lot Less Zeros!

Get the infrastructure, security, and oversight of a traditional U.S. based office at a fraction of the cost. Our Latin America workforce solution will revolutionize how you do business.

Staff your business with skilled professionals who bring expertise, reliability, and cultural alignment–without sacrificing flexibility or efficiency.

Kongusto is totally unlike the outsourcing nightmares you’ve heard about or likely experienced yourself. We source and integrate highly qualified, motivated and dedicated staff seamlessly into your existing team. 

woman holding folder

Effective BPO Strategies

We help businesses struggling to find, afford and retain a reliable and committed employees. Building a global workforce can be overwhelming, Kongusto will guide you every step of the way to building a world-class global team. Our proven process integrates so well, you won’t remember a time they weren’t there making your life easier.

Staffing & Recruitment

We handle staffing from start to finish by finding and recruit top talent on your behalf. Then we present the top prescreened candidates for your final selection. Finally, we handle onboarding for the easiest integration possible.

Ongoing Fully Managed Human Resources

We provide the facilities, technology, and management, you set the schedule, create their KPI’s and fully integrate them into your team. Let Kongusto streamline HR, payroll, and compliance, so you can focus on growth instead of administrative tasks.

Talent quality

Educated, bilingual professionals aligned with U.S. business standards. 

Retention

Teams stay longer. Knowledge builds over time instead of constantly resetting.

Cost to value

More output per dollar through better structure, not lower talent quality.

Early advantage

Companies adopting nearshore staffing now are building faster, more efficient operating models.

OUR SERVICES

Build Capacity, Not Headcount

Kongusto helps you scale execution without adding internal overhead. Through nearshore staffing and BPO support, we build the operational capacity your team actually needs to move faster.

Extend Your Technical Team

Nearshore technology staffing that keeps your systems running and your roadmap moving without long hiring cycles.

Remove Operational Bottlenecks

Structured BPO support that keeps workflows moving, tasks completed, and internal teams focused on higher-impact work.

Build Dedicated Teams

Fully aligned teams built around your business functions, integrated into your processes and designed for long-term execution.

Don’t see what you’re looking for?

Most companies don’t start with a clear plan. That’s normal. We help identify where your team is losing time and build a nearshore solution around it, whether that’s staffing, BPO support, or a fully embedded team.

THE KONGUSTO STORY

"If you really want to know a man, walk a mile in his shoes"

“After more than 16 years in nearshore staffing and decades operating businesses in the U.S., I grew frustrated with the mediocre outsourcing options available worldwide to US business.
 
Most BPOs are built by outsourcing professionals who have never lived, worked, or owned a business in the United States.
 
I founded Kongusto to change that. Built from the perspective of a U.S. entrepreneur and a consumer of services in the U.S., Kongusto delivers exactly what American businesses actually need to scale —because “we’ve been in your shoes.”
 
— Joel Ciniero, Founder & President, Kongusto

Frequently Asked Questions

Why should I choose Latin America for outsourcing?

Latin America offers a nearshore advantage with highly skilled talent, cost-effective staffing, and real-time collaboration. Our professionals work in U.S. time zones, have high English proficiency, and bring a strong cultural alignment—ensuring seamless integration into your business. 

Unlike offshore locations, Latin America provides better real-time collaboration without the challenge of major time zone gaps. English fluency is high, and the region has a deep pool of professionals experienced in customer service, back-office support, and tech-related roles—with a work culture that aligns closely with U.S. businesses.

Any industry can benefit, but we see especially strong results in tech, professional services, healthcare, and customer service. Whether you need a help desk team, back-office support, recruiters, or virtual assistants, we provide skilled professionals who fit your needs.

We provide customer service specialists, virtual assistants, administrative support, executive recruiters, IT professionals, and more. Our nearshore teams integrate into your operations just like an in-house team—without the overhead.

Is it secure to outsource to Latin America?

Absolutely! Kongusto operates from a Class A, SOC-2 and ISO 27001 compliant office facility with 24×7 physical security, access control, video surveillance, and biometric security parameters in place. Additionally, all employees work from company provided/managed technology with “best in class” cybersecurity. Finally, employee oversight is provided multiple onsite managers and HR professionals. 

It’s simple. We’ll discuss your needs, define the ideal team, and present you with pre-vetted, high-quality candidates. Once you choose, we handle onboarding and integration for a smooth, successful experience.

Yes, we always encourage clients to come visit the office and spend time with their teams.

We will work with you to make travel arrangements, restaurant and tourism recommendations and often accompany our clients, especially if it is their first time visiting.

Additionally, we encourage you to consider bringing your team members to your US office for trainings, events or simply to meet clients and integrate with your local staff. We can help with documents, visas, and travel arrangements for that scenario as well. 

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You Don’t Need More Hires. You Need More Output.